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28 Events
  • 8:00 am — 9:00 am

    Scanning, Diagnostics, Recalibration and Reprogramming

    B305

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    Integrating diagnostics into your workflow is the new normal. Pre and Post scanning provides a diagnostics solution to record, assist in repairs and return a vehicle to pre-accident condition electronically as part of the whole repair process. This training will show you how diagnostics fits into today’s collision centers. Diagnostics is not simply scanning a vehicle for codes, it's understanding when to scan as well as how to use the information gathered to return the vehicle to pre accident condition. Learn how diagnostics could fit in to the repair process while gaining a greater understanding of a Diagnostic Solutions and what will be required to complete a safe a proper repair that includes diagnostics.
     
  • 8:00 am — 10:30 am

    Modern Chassis Systems

    B308

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    This class will review the foundations of chassis dynamics. Details of how the chassis angles, such as toe, caster and camber, are influenced with different settings. Concluding with a short summary of Kamm’s circle. The competitive advantages and disadvantages of all chassis systems will be presented. The latest and most complicated system, the multi-link system, will be discussed in detail, as well fitting instructions for control arms and shock absorbers for the suspension system. Electro-mechanical steering solutions will be summarized. The main focus is on the most popular electro-mechanical steering racks, namely axial parallel actuation (APA) and dual pinon type (DP). Explanations about the functions, diagnostics and the sensors will be covered. The initialization and activation procedure will be discussed. All assistance systems which have an influence on the steering system will be described. An overview about the abbreviations, such as ACC, PLA, and DSR, will be given. This training will end with the functions and impacts of radar and camera systems on the steering system, and how to do a basic setting of these systems.
     
  • 8:00 am — 11:00 am

    The Pressure Is On

    B201

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    Every decade or so a new automotive technology is discovered that is truly game changing. The use of pressure transducers in automotive service bays is one of the most exciting discoveries of the 21st century. This technology saves time and money on a grand scale when diagnosing and repairing vehicles. The impossible diagnosis becomes routine in your service bay. This course will teach both novice and expert tricks to make pressure transducer diagnostics quick and easy. This course is led by one of the foremost experts in the field of pressure analysis and is a “must take” course for the modern technician.  

        • Learn how to find misfiring cylinders through tail pipe pressure, making PO300 DTC’s  a snap

         • Learn how to find camshaft to crankshaft timing problems through the spark plug hole

         • Learn how to test variable camshaft timing problems

         • Learn how to find intermittent valve sealing problems; intake and exhaust

         • Learn how to find piston ring sealing problems

         • Learn how to find restricted exhaust problems through the spark plug hole

         • Learn how to find ignition timing problems on modern engines through the spark plug hole 

     
  • 8:00 am — 11:00 am

    Pressure Waveforms - An Analysis From The Inside Out Part 1

    B202

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    Today, it is possible to diagnose a variety of engine mechanical issues without expending a lot of time or taking anything apart. How? Through the use of the Digital Storage Oscilloscope and specialized pressure sensors and/or transducers. In this class, attendees will learn what tooling is needed, how to capture the scope patterns and how to interpret them using a variety of real world examples (case studies). (This class will be taught in two parts, covering both the morning and afternoon sessions).
     
  • 8:00 am — 11:00 am

    Essential Diagnostic Steps for Driveability and Electrical Issues

    B208

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    This is a critical thinking or logical approach class to address many of the issues that face techs every day; working on systems that are new to them or that they have little or no experience diagnosing. The course is a mix of critical thinking, theory, diagnostic testing methods, tooling and real world case studies. Four areas will be addressed: mechanical testing, fuel trim diagnostics, ignition testing and network communication issues. Graphing scan data, archiving data and other useful diagnostic software will be discussed. Lots of real world, not so forward case studies will be used to illustrate these processes and techniques.

         • See how you can diagnose each type of problem with basic tools and high tech tools.

         • Learn how to figure out what to do next in your diagnostic process.

         • See what your results should be and where to go next.

         • See a quick review of the “Flatrater” test drive and how to gather information.
     
  • 8:00 am — 11:00 am

    Unlocking the Potential of Your Scan Tool

    B218

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    No matter what aftermarket scan tool you are currently using, odds are you are not using it to its full potential. And that is costing you time and money! In this session, you will learn scan tool proficiency, how to use scan data to direct your diagnosis, when to use Global OBD II and when to use enhanced modes, and how to mate your scan tool, scope and DVOM for a better diagnostic result.
     
  • 8:00 am — 11:00 am

    Mastering Ford's Integrated Diagnostic Software (IDS)

    B216

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    Ford’s IDS software is NOT the most "user-friendly", and maybe because it can seem intimidating, we tend NOT to use all its strengths to our benefit. IDS is an extremely powerful software suite which offers the technician unrivaled diagnostic capabilities. This seminar will cover IN-DEPTH, the most powerful functions, simplifying IDS navigation, IDS integration with Ford’s websites and will help build technician confidence through icon and tasks familiarity.
     
  • 8:00 am — 11:00 am

    Turbocharger Operation and Diagnostics

    B215

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    This class will focus on turbocharger operation and diagnostics. A strong emphasis will be placed on turbo support systems including inputs and outputs.

    We will discuss sensor inputs such as MAF (when used), Baro, MAP and boost (air charge). Also discussed will be wastegate valve and bypass valve controls. 

    The scan tool will be used exclusively for diagnostics, so data pid interpretation is an important part of this class. We will study WOT runs in order to evaluate turbo efficiency.

    Discussion topics include the following:

    - The Benefits of Boosting, and Intake Air Density
    - Turbocharger Components
    - 2011 Chevy Cruze Turbo Operation & P2261
    - Ford F150 Twin Turbo 3.5L
    - VW/Audi 2.0L Turbo & P0299
     
  • 8:00 am — 11:00 am

    Diagnosing the Top 3 DTC’s

    B209

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    Over the past decade, failure data has been collected from the Illinois EPA’s emissions testing program. Although these statistics have only been gathered from Illinois, they provide a pretty good representation of the most common failures that appear around the country. Annual results show that the top three DTC’s that continually set are: catalyst codes, lean codes and EGR codes. This course will cover a wide variety of techniques that can be used do effectively diagnose these failures. Scan tools, exhaust gas analyzers, information resources and more will be used to attack these issues. Case studies for each failure are also included.
     
  • 8:00 am — 11:00 am

    Advanced Technology Vehicles: Advanced Driver Assist Systems

    B217

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    You have seen them publicized on television. Advanced Driver Assist Systems (ADAS) that are developed to automate/adapt/enhance vehicle systems for safety and improved vehicle control. Some features are designed to avoid collisions and accidents by offering technologies that alert the driver to potential problems. Others to avoid collisions by implementing safeguards and taking over control of the vehicle. Adaptive features may automate lighting, provide adaptive cruise control, automate braking, incorporate GPS/ traffic warnings, connect to smartphones, alert driver to other cars or dangers, keep the driver in the correct lane or show what is in blind spots. These system are entering the aftermarket repair world. Be up to date on operation and diagnostic techniques that will enable you to keep these jobs profitably in your shop.
     
  • 8:00 am — 11:00 am

    Effective Electrical Troubleshooting: Start/Stop Systems

    B213

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    Many vehicles are now being engineered with Stop-Start technology. Implementing automated stop-start technology in today’s vehicles is a cost-effective way to improve fuel economy and reduce emissions without affecting consumer acceptance. A Stop-Start system operates by cutting off the engine when the vehicle comes to a complete standstill, and automatically re-starts the engine when the driver releases the brake pedal. This operating strategy is often utilized in full hybrid-electric vehicles that have powerful electric systems, but is becoming more popular in non-hybrid vehicles that use traditional starter/battery configurations.

    We will cover manufactures using stop-start technology, dual battery and robust starter motor technologies, common components found on each system, diagnostic evaluation and repair methods and review important best service practices to handle working on vehicle's equipped with Stop-Start systems.
     
  • 8:00 am — 10:00 am

    Basics of Blueprinting

    B306

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    The presentation covers tools required, information sources, document repair procedures and finalize a damage assessment. Learn how to document repair processes correctly the attendee will be able to communicate the repair needs to all involved effectively. Starting with vehicle identification, tools required and the need to collaborate with shop personnel, we'll show various websites to help find repair processes, discuss diagnostic scanning, identify associated damage, proper photo documentation, structure measurement needs, corrosion protection requirements, refinish processes and repair validation through P-pages.
     
  • 8:00 am — 9:00 am

    Telematics and Collision Repair

    B304

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    How will Telematics and the connected car impact the future of Collision Repair – In this session, Mike Anderson of Collision Advice will share with attendees how telematics and the connected car will influence the claims process in the future with first notice of loss (FNOL). In addition, Mike will cover what role the OEM's will play in collision repair. Prepare yourself for the future so you thrive and not just survive!
     
  • 8:00 am — 10:00 am

    Why the Best Processes Fail When Pressured

    B309

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    Many shops have invested significant time and energy to document Standard Operating Procedures. Some have even gone to the lengths of visualizing Standard Work and implementing Standards. So why do the most well documented and supported processes still fail?

    Seminar attendees will experience a fun and engaging simulation that demonstrates exactly why the best processes fail. You will understand the differences between Standard Operating Procedures, Standard Work, and Standards; understand when these important tools still fail and why, and understand how to avoid process failure.
     
  • 9:30 am — 10:30 am

    Are Bad Reviews Costing You Business?

    B305

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    Your online reputation can play a large role in customer repair purchase decisions. Maintaining a pristine online reputation is critical to your digital marketing strategy. In this presentation we will show you how to optimize your Google My Business and Facebook Business page, build out a professional looking social media presence, and develop social proof for your shop. We'll also offer tips for bringing in hundreds of positive reviews.

    Speaker: Chris Allen
     
  • 9:30 am — 10:30 am

    Bullet Proof Documentation - Can Your File Stand On Its Own?

    B316

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    Many collision shop owners now feel that it's not a question of if you will have a repair come into question--it's when! This session will cover valuable tips and insights into how to create clear repair documentation by following a defined process. Learn what types of documentation are necessary to provide a clear understanding of all work done and what to do when those repairs are challenged.
     
  • 9:30 am — 10:30 am

    Building the Sustainable Shop of the Future

    B304

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    Bruce King is considered one of the country’s leading experts on building a modern sustainable business. Bruce, who built King Collision Centers in Massachusetts will now teach the audience the nuts and bolts of how to survive and prosper in the collision repair business now and into the future. In his entertaining and eye-opening style, Bruce will teach the attendees how to use Elite Body Shop Solution’s “5 Pillars of Success” that keeps shop leaders  working on the things that truly matter for continued success. Topics covered:

         • Financial health - keeping an eye on the KPIs that matter
         • Cultural health - how to build a winning team with millennials
         • Customer sustainability – the customer experience may be today’s biggest opportunity
         • Process stability – how working ON the business is often more important than working IN it
         • Risk – what actions are required to perform safe repairs and keep your business out of trouble
     
  • 9:30 am — 10:30 am

    Know Your Score

    B302

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    This interactive session discusses the different "scores" that affect the collision repairer in today's competitive DRP environment. Understand and know your score within your market. Do you know where you stand? Do you know what impact your score has on your business? Join us for this revealing discussion on how to take this data and turn it into actionable steps to improve your business. Understand what makes up your score and develop actionable steps to positively impact it.
     
  • 9:30 am — 10:30 am

    Owners...What should you expect from QuickBooks

    B301

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    Today business is fast paced, but it is critical to have the proper information to run your business as well. QuickBooks is the most popular accounting system used in the Automotive Industry, but are you getting what you really need that is accurate, timely, and understandable? This 60 minute program will discuss what to expect from QuickBooks and options to get you there.
     
  • 4:00 pm — 7:00 pm

    What Are the Holes in Your Profit Bucket?

    B201

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    In this exciting presentation you'll learn how to create a winning financial scenario to give you the profits you want and the life you deserve! In this session you’ll discover how the three most important metrics affect the size your business, the money you make, and the stress you live with!
     
  • 4:00 pm — 7:00 pm

    "Employees, Your Future Depends on Them! (Finding and Keeping the Right People) "

    B203

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    The future of your business depends on having people to perform the work and serve the customer. Are you up for the challenge of finding and training employees to ensure the future success of your company? Stop wondering who will do the work.

    With the right approach you can find and develop talented people with a desire to stay. Gain an understanding of the characteristics and values the next generation of employees will bring to the job. Learn the seven questions employees ask themselves when evaluating their job satisfaction. Influence employee’s attitude towards their work when you provide an environment that includes competitive wages, effective management, training, empowerment, recognition, and a balance of challenges and opportunity. Before you know it you have developed the talent for the future of your company. The right employees are your competitive advantage.
     
  • 4:00 pm — 7:00 pm

    Social + Reputation = $ales!

    B204

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    The social footprint that you build for your business will create a reputation that can either drive customers into your business or drive them away from your business. There is a permanent record for every business that customers turn to every day to make buying decisions. Are you employing the right Social strategy for your business? How good is your online Reputation? One fact remains when you add your Social strategy to your Reputation it equals Sales. Join industry expert Jeremy O'Neal as he shares the insights he gained from taking the worst shop in America and turned it into one of the best shops in America in just 6 short months. Jeremy utilized these exact strategies to realize 10X growth within 5
    months. Everything was done without spending any money on direct mail marketing. You'll learn the exact strategies and action plan used so you can experience the same growth in your business when you return to your shop!
     
  • 4:00 pm — 7:00 pm

    Successful Thinking

    B204

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    It’s been said that what you think about you become – all day long. Our thinking determines absolutely everything we do. In this session, Rodger will examine our thinking strategies and provide useful insights on how to align our thinking with the successful outcomes we all desire. Based on ATRA’s ongoing What’s Working© program; a study of the most successful shop owners in the industry with data and statistics compiled through numerous surveys, consumer focus groups and field observations. From running a business to running a life it all begins with Successful Thinking!
     
  • 4:00 pm — 5:00 pm

    Visually Managed Collision Repair

    B305

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    “Connecting the Dots between High-Minded Lean Concepts and Real-World Results” 

    Change in our industry today is accelerating, and so must the development of people, operations, and processes. Tactically Lean is for those collision repair operators, owners, and managers who understand that being successful moving forward will demand a great deal more than just business as usual. It will demand accelerated development and a desire to strengthen their operation skills and the skills of their teams.

    Learn how to:

    • Implement Lean process without Disruption to their Business
    • Develop practical SOP and Lean process for their Business
    • Produce Predictable & Consistent Work Flow in their Business
    • Set Business performance goals & Accountabilities
    • Reduce Delays & Improve Production Cycle Times  
    • Improve Customer & Employee Satisfaction
     

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