Wednesday, 8/8/2018, 4:00 PM - 7:00 PM
 B203

Chemistry Lessons for a Multi-Generational Workforce

Do you ever find members of your team frustrated, tense, distracted, upset or unreasonable with other members of the team? Wonder why? Well, Gen Y thinks Gen X is a bunch of whiners. Gen X believes Gen Y is arrogant. And everyone thinks the Boomers are self-absorbed workaholics.

While the younger generation’s entitled attitude is clashing with the older worker’s values, Gen Y’s presence is improving workplace policy for everyone. Once we understand their differences and learn what is important for each group we can work together effectively.
Subject to change without notice
  • Speaker: Haas Performance Consulting

    Bill Haas has more than 40 years of automotive repair industry experience. Beyond his experience he brings his passion for the industry to customers. Seminar attendees and consulting clients benefit from his in-depth knowledge of the industry, unique perspectives and solution based focus to meeting the challenges shop owners and managers continually face.  

    During his career, Haas has worked as a technician in a new car dealership and in several independent shops, as well as a shop manager, parts counter professional, shop owner, technical trainer and executive with the Automotive Service Association.   

    He is an Accredited Automotive Manager (AAM) and has been a member of the Automotive Management Institute (AMI) faculty since 2002.