Katja Heinemann is an e-commerce expert, trainer and management consultant. With over 20 years of practical experience in the Internet industry, she supports companies of all sizes in designing and optimizing their e-commerce activities, holds workshops and lectures, and writes publications on e-commerce topics. 

As a graduate engineer in information technology, she has known the industry since the very early years of online shopping. In the past, she was responsible for international marketing strategy and technical support for over 4,500 online stores at Pangora GmbH, a leading service provider for product searches and price comparisons.