Home Improvement Retailing Post Covid-19
It is now exactly one year ago since the Covid-19 pandemic hit Europe and dramatically changed all of our lives. Today, we all wear masks, keep a social distance and, for many people around the globe, we have been told to stay safe and stay at home.
During this time it seems as if the consumers has re-discovered their homes as they flock to the "Essential" home improvement stores. For most of our global members this has brought record sales and probably has changed retailing forever.
Online sales, click and collect and home deliveries have seen a huge increase and the physical stores have also become fulfilment centres for the omni-channel boom........but what will happen post Covid........will we go back to where we were before the pandemic?...and how we do see the development in the future?