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Eric specialises in managing crowds in confined spaces and crowded places. He has been doing this for years as an event specialist for the Dutch National Police. His company, ##Phase01, is a consultancy in crowd safety management. Eric has done consulting on a large range of events: from mass Christmas markets to dance events and from small fairs to festivals. In general, he specialises in emergency evacuation preparedness and in particular, in influencing human behaviour in emergencies in order to improve speed and survival in emergency evacuations. Eric holds a post graduate diploma in Crowd Safety and Risk Analysis and is in the final months of the MSc Crowd Science course at the Manchester Metropolitan University. He is also an active member of the United Kingdom Crowd Management Association (UKCMA) and the U.S. Event Safety Alliance (ESA).