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Ambiente 2019 Hall 9 Level 1, D90
12:15 — 12:45 PM
February 11 '19

The store as the most important point of contact – today and tomorrow

Although, according to our concept, online retailing will continue to grow in importance and turnover, the store will continue to play an important role in the customer journey of the future. But stores have to realign themselves completely in order to be able to adapt to changed customer needs. Numerous practical examples will be presented in the course of the lecture.

Subject to changes without notice

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