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Ambiente 2019 Hall 9 Level 1, D90
1:45 — 2:15 PM
February 9 '19

Conversational commerce, chatbots and voice assistants – the new touchpoints in retail

What does the future of shopping look like and what role will chatbots and voice assistants play? Why are these themes relevant and what are our experiences with them? What are the relevant components behind the construction of good bots and what opportunities and risks does conversational commerce entail?



Subject to change without notice

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