EXCHAiNGE: Sustainable supply chains - Can customers and logistics players find common ground?
Many elements of today’s services are not compatible with sustainable business practices.
Critical customer target groups have different priorities: They care more about speed than sustainability. E-commerce has brought about a rapid acceleration of delivery times, but this comes at the price of much more traffic and greenhouse gas emissions.
What answers must we provide? What kind of solutions and services will change hearts and minds? Or is it the customer who calls the shots in the end?